Welcome to Withemes‘s Support Forum. Thank you for purchasing one of our items. Here’s where you can post questions about items you’ve purchased and we will assist you as soon as possible.
Please read about our support policy:
- We’ll check support forum 2 – 3 times per day and answer all your questions in the order from old to new. Support response time can take up to 24 hours because of difference in time zone (but offenly, less than 6 hours).
- We can answer only questions about our items. We can not and we will not answer questions about general WordPress, 3rd party plugins (unless it relates to our items) or any customization on your site (something like “Should I choose red or blue on my site?”)
- All other support methods (email, comments, tweets) will be redirected here.
- We can support only for our customers, so you need to register an account and verify your purchasing to use support forum.
Once again, thank you so much for purchasing this theme. As we said at the beginning, we’d be glad to help you if you have any questions relating to this theme. No guarantees, but we’ll do our best to assist. Do not hesitate posting any question about items here.